CirrusLabs Case Studies

Training and Deployment for a Competitive Edge in Health Insurance

Written by CirrusLabs | Aug 23, 2024 12:26:04 PM

 

In a world of AI, the insurance sector is experiencing a development burst, but factors like a lack of resources affect the pace of growth and development in this sector. Additional factors like privacy and compliance issues that vary regionally and globally have always presented additional issues for healthcare verticals. 

One of America’s largest Payers needed a reliable partner who could provide well-trained and expert professionals to work on the latest tool features. This partner would meticulously plan the training for each role being hired and mentored in this program, ensuring a successful outcome.  

Challenges faced by Payers

The rapid evolution of technology, particularly in test automation tools like Tricentis Tosca, has created a significant skills gap. The IT industry's high turnover rate exacerbates this issue, as organizations face the constant challenge of recruiting and training qualified personnel. Prolonged hiring processes and substantial training costs compound these challenges, leading to project delays and client dissatisfaction. 

CirrusLabs finds Opportunities amidst Chaos

Targeted Recruitment and Assessment 

Recognizing that traditional hiring methods often fail to identify long-term potential, Cirruslabs has established assessment centers. These centers employ rigorous evaluation processes to assess a candidate's current skill set and aptitude for learning, problem-solving, and cultural alignment with the company. This holistic approach ensures that new hires are not just a good fit for current roles but also have the potential to contribute meaningfully to the company's future. 

Strategic Partnerships for Skill Development 

Cirruslabs has forged a strategic partnership with Tricentis, a leader in software testing, to become its Solution Implementation Partner. This collaboration has enabled the company to develop specialized certification programs that align with industry best practices. By working closely with Tricentis, Cirruslabs ensures that its employees have access to the latest tools and methodologies in test automation. 

Customized Training and Development 

To bridge the gap between academic knowledge and real-world application, Cirruslabs offers tailored training programs. These programs are meticulously designed to address the specific skill requirements of upcoming projects, ensuring that employees are well-equipped to tackle new challenges. The emphasis on hands-on experience through practical assignments and projects further strengthens skill development and prepares employees for real-world scenarios. 

Seamless Integration into Projects 

To maximize the impact of training and development efforts, Cirruslabs carefully matches employees with projects that align with their skills and interests. This approach enhances job satisfaction and boosts employee engagement. Additionally, new hires are paired with experienced mentors to provide ongoing support and guidance, facilitating a smooth transition into their roles and accelerating their professional growth. 

Benefits of Training-driven Deployment

  • 10 recent graduates were trained on the tool within 4-6 weeks and successfully deployed to the client project. 
  • The client saved over USD 50K by optimizing each quarter's hiring process. 
  • Release cycles were accelerated by 3-4 weeks, enabling the team to accommodate additional user stories. 
  • Resources on the bench and manual testers were carefully selected to contribute to this project. 

CirrusLabs effectively trained the required resources in under six weeks, saving up to 50% in cost and accelerating release cycles by four weeks. In addition to these cost efficiencies, they also managed to utilize resources from the bench, which allowed for proper resource utilization. Feel free to contact us if your company wants similar testing support.